NakedArt

Shipping and returns

Shipping

We send your kit out within 24 hours of the order (on working days). Delivery then usually takes 2-3 working days to Germany and 3-6 working days to the rest of the EU.

Shipping cost, by courier to your door:

  • Croatia, Czechia, Germany, Hungary, Latvia, Lithuania, Slovakia: €12.90, or €24.90 for a painting kit together with a frame kit
  • Austria, Belgium, Bulgaria, Denmark, Estonia, France, Italy, Luxembourg, Netherlands, Portugal, Romania, Slovenia, Spain: €15.90, or €35.90 for a painting kit together with a frame kit
  • Finland, Greece, Ireland, Sweden: €22.90, or €49.90 for a painting kit together with a frame kit
  • Poland, in złoty: InPost locker PLN 15.90, courier PLN 20.90, or PLN 24.90 for a painting kit together with a frame kit

We don't deliver to Cyprus or Malta, to islands (among them the Balearic Islands, Corsica, Sardinia, Crete and the other Greek islands, Madeira and the Azores, the Croatian islands, Gotland, Bornholm and the German and Dutch North Sea islands) or to places outside the EU VAT area (the Canary Islands, Ceuta, Melilla, the French overseas territories, Åland, Livigno). The checkout tells you if your postcode is one of them.

Every order goes out in discreet, neutral packaging — with nothing on the outside that hints at what is inside.

Once it ships you will get a tracking number at the email address you gave us.

Returns and complaints

You have 14 days to withdraw from your purchase without giving a reason. The period starts when the goods reach you. The binding text is the right of withdrawal notice. This is the practical side.

How do I withdraw?

  1. Write to us at kontakt@nakedartkit.com or use the Withdraw from contract function. You do not have to give a reason.
  2. We tell you the address for the return.
  3. Send the goods back to us within 14 days of your withdrawal.
  4. We refund everything you paid, including the cost of the least expensive standard delivery, within 14 days of receiving your withdrawal. We may hold the refund back until the goods are back with us or you have shown proof that you sent them.

You bear the direct cost of returning the goods. If the return is due to an error on our part, for example a damaged delivery, we cover it.

You may inspect the kit to establish its nature, characteristics and functioning. You are liable for a loss of value only if it comes from handling that was not necessary for that.

A statutory exception applies to sealed goods that are not suitable for return for health protection or hygiene reasons, once you have removed the seal after delivery. The exact wording is in the right of withdrawal notice.

Complaints: If the product arrives damaged or incomplete — get in touch straight away and attach photos.

Exchanges: Want a different color variant? Write to us — we will do our best to help.

Contact

Email: kontakt@nakedartkit.com

We usually reply within 24 working hours.

You've got questions, we've got answers!

Didn't find your answer? Write to us at kontakt@nakedartkit.com — we're happy to help, that's exactly what we're here for!

Yes! Our paints are dermatologically tested and safe for skin. They contain no harmful chemicals. Just keep in mind, though, that every one of us is different and skin has a mind of its own — so before your first painting session we recommend a patch test on a small area of skin, then waiting a little while. The paint manufacturer also advises against using the paints during pregnancy and breastfeeding.
No! The paint comes off skin and hair in the shower without a fight — warm water, soap and a washcloth do it. Our little secret for an easy wash-off: pat some moisturizer into your skin before you paint (seriously, that one step makes a huge difference 😄). Dry skin — especially in winter — drinks the paint in along with the moisture, while hydrated skin lets it go in seconds. And since everyone's skin is different, it's worth testing the paint on a small patch first. Lotion before, warm water and soap after — and in 99% of cases all that's left after the fun is the memories (and a painting on your wall 🎨).
The kit comes with a protective floor sheet — spread it out wherever you plan to paint. We also throw in plastic socks, so afterwards you can make it to the shower without leaving a trail of colorful footprints across the whole floor 😄.
That's entirely up to you — keep your underwear on or take everything off, whatever feels better! This is your moment together.
A painting usually dries in 12 to 24 hours, and if the paint went on thick, give it up to 48 hours to cure completely. Keep the canvas flat or on a hanger during that time, away from damp and away from harsh sunlight. A properly dried painting stretches beautifully onto the frame later and stays with you for years 😊 We've put together a frame kit — it ships separately, by courier 🖼️Frame kit
We don't recommend a hairdryer — it can crack the paint. Better to leave the painting in a well-ventilated room for 24 hours.
Of course! The kit is designed with couples in mind, but nothing is stopping you from making something beautiful on your own.
One step is left: stretching your 160×100 cm canvas onto a frame. Our frame measures 120×90 cm. Choose the part of the painting you want to display and leave about 5 cm of canvas on each side to wrap around the frame. You can take the canvas to an art studio. And if you'd rather not go hunting for one, we've put together a frame kit. It ships separately, by courier 🖼️Frame kit